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Remotely Hosting >> Customer Support
SirLook FREE Live Support/Chat Service
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   Here is only some of the features of this wonderful system: It is absolutely free to sign up and use; Unlimited websites, weblogs, eBay auction pages; Unlimited departments, users and operators; Unlimited bandwidth and chat sessions; Webmaster to operators and operators to operators chat; Webmaster and operators visitors referring; Unlimited canned responses; Fully customizable chat windows and icons; Unlimited chat icons upload; Chat initiation with website visitors by webmaster and operators; Powerful visitor tracking system; Chat history; Unlimited IP address banning; Unlimited custom questions; No Software Installation Required; Dynamic chat icon without refreshing the whole page and making any sound; Downloadable visitor and operator activity report; Multiple chats sessions; User-friendly chat monitoring page; Play sound when receiving chat request; Chat transcript downloading or sending to email; Visitor location and IP; Visitor waiting list; Operator activity monitoring and ...
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 3Rating: 5
SirLook FREE Live Support/Chat Service
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   Here is only some of the features of this wonderful system: It is absolutely free to sign up and use; Unlimited websites, weblogs, eBay auction pages; Unlimited departments, users and operators; Unlimited bandwidth and chat sessions; Webmaster to operators and operators to operators chat; Webmaster and operators visitors referring; Unlimited canned responses; Fully customizable chat windows and icons; Unlimited chat icons upload; Chat initiation with website visitors by webmaster and operators; Powerful visitor tracking system; Chat history; Unlimited IP address banning; Unlimited custom questions; No Software Installation Required; Dynamic chat icon without refreshing the whole page and making any sound; Downloadable visitor and operator activity report; Multiple chats sessions; User-friendly chat monitoring page; Play sound when receiving chat request; Chat transcript downloading or sending to email; Visitor location and IP; Visitor waiting list; Operator activity monitoring and ...
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 3Rating: 3
AF Live Support
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   Whether you are a small business or a large company, you can dramatically increase sales and improve customer service using live support software. Your website will become an interactive experience for all of your visitors. Live Support also allows you to watch visitors on your website in real-time and even invite them to speak with your customer support representatives. It is very easy to get started and installation is as easy as inserting a line of JavaScript in to your web pages. We have the most feature rich free account in the industry. Our solutions are hosted and maintained on our servers, which means that you will always have the most current and updated version of our software. Since our service is 100% online, you will not have to install any complex programs, download any software, or use any of your website's valuable bandwidth.
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 2Rating: 3
Halfire Automated Live Help - PHP Module
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   HalFire.com is a FREE Live Automated Help, Guide or Expert for your website. With Halfire.com you can provide interactive functionality for your visitors. Features include: - Up and Running in 5 Minutes!! - 24/7 Automated Live Assistant for your visitors - Website specific Automated Live Experts - Product Guides that help you increase your Market and Profit - A Live Helper to maximize your Affiliate Program Income - A fun interactive Chat for your Visitors - Totally Free - MAKE MONEY in the Halfire Market Place - Easy to configure - New Features added all the time - Helpful Forum for Problem Solving - Your own secure Account The PHP module and stylesheet now allow more customisation for your site.
FreePlateform(s): LinuxUpdate: 11/15/200Vistor Rating: 2Rating: 1
FREE Automated Live Help
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   HalFire.com provides: - 24/7 Automated Live Assistant for your visitors - Website specific Automated Live Experts - Product Guides that help you increase your Market and Profit - A Live Helper to maximize your Affiliate Program Income - A fun interactive Chat for your Visitors The possibilities for using HalFire are endless, just use your imagination. How do I get started? Simply create an FREE account and you are away in a matter of minutes. You will begin by training your own personal Halfire Minion (This is your own personal automated intelligence created by you!!). When you are ready to link your new Minion to your website, you will be provided with a small piece of code. This code will be placed on your site to activate your Halfire Minion. How much does it cost and what do I need? Your Halfire Minion is free and all you need is a website you can put a link on so your visitors can access your Halfire Minion. No programming or hosting.
FreePlateform(s): n/aUpdate: 11/15/200Vistor Rating: 2Rating: 3
livesupporthost - Free live chat help customer support solution
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   Our live chat support solution will give the flexibility to give live support for any site. Try now with this. Free version is available for one month. We hope it will give you the best performance and reliability. It is supporting now to install in your own server. And definitely we are now giving the solution to you in a very low price.
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 3Rating: 2
TiNSupport (Remotely Hosted)
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   TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 4Rating: 1
GetAHelpdesk.com - Free Customer Support System
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   GetAHelpdesk.com is an Online HelpDesk for Customer Support Service with Free service plan. If You have problems with SPAM, Viruses, Emails Bouncing, Spam Filters and unable to support your users effectively, GetAHelpdesk will help You to solve these problems. With GetAHelpdesk You can create your own virtual helpdesk and be able to support your users with the help of your own ticket system. There is no need for email communication but it's an additional option.
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 4Rating: 2
FREE Hosted Online Help Desk Support Solution
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   Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.
FreePlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 4Rating: 3
ARH Free Web Support Hosting
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   Excellent program for webmasters unable to host/install their own scripts. Be notified whenever someone submits a support request, and use the system to reply. Highly modifiable via HTML. Will suit any type of website!
FreePlateform(s): n/aUpdate: 11/15/200Vistor Rating: 4Rating: 1
ExDesk Help Desk Software
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   ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
FreePlateform(s): n/aUpdate: 11/15/200Vistor Rating: 4Rating: 3
AIMpromote - Generate and Close More Leads
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   Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and SFA you will have the professional tools to give your website its competitive advantage.Track every lead, campaign, and revenue dollar with our best-in-industry integration of visitor tracking, crm, and sales analytics. Features include: ••• Closed-Loop Tracking ••• 21 Real-time Reports ••• Lead Distribution ••• Duplicate Lead Removal ••• Newsletter/Mass Mailer ••• Detailed Documentation ••• Unlimited Custom Fields ••• Custom Tasks/Status/SubStatus ••• Visitor Tracking ••• Campaign Management ••• PPC Management ••• Lead Import/Export ••• Repost Leads ••• Private Labelling Integrated Affiliate System ••• Sign up for a free 14 day full featured trial!
CommercialPlateform(s): n/aUpdate: 11/15/200Vistor Rating: 1Rating: 3
ARH Live Support Hosting
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   Run your own live support service for just $3.00 per month! This is our introductory offer, for a limited time only, so take advantage now! A lot of similar services charge at least $20 per month! What do you get? Live Chat Management Launch Chat Monitor Visitors Online Now Visitors Stats My Account Generate html Code Edit Header/Footer Change Password Time Zone Setup My Help Predefined Responses Predefined Surveys Search Transcripts Today StatsTotal visitors Number of chat request Total visitors are online now
CommercialPlateform(s): LinuxUpdate: 11/15/200Vistor Rating: 4Rating: 1
Customer Relationship Management
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   your-CRM.com is an on-demand customer relationship management solution designed for the small to medium enterprise. Costing as little as £9.99/month with a free 30 day trial and demo.
CommercialPlateform(s): WindowUpdate: 11/15/200Vistor Rating: 2Rating: 1
InfinitySupport: High Quality 24x7 Outsourced Customer and Technical Suppor
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   InfinitySupport is the preeminent billing, sales, technical support backbone for web hosting companies providing 24/7 phone/voice, email, helpdesk and live chat, also specializing in software and systems administration. Our founders and staff have been a part of some of the biggest web hosts in the industry and supported tens of thousands of customer domains. We've supported everything from standards such as cpanel on stand alone dedicated servers to proprietary customer control panels on distributed clustered networks. * Domain Name Management - Domain Name Registration, DNS Changes, Registrar Transfers, Name Changes * Server Management & Configuration - Webserver, Database, DNS, Mailserver, FTP * Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail) , FTP clients( CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish) , SSH clients (Putty, Secure Crt, FiSSH Secure Shell Client) * Web Authoring tools - Fro
CommercialPlateform(s): Linux,Window,FreeBSD,Mac OSXUpdate: 11/15/200Vistor Rating: 1Rating: 1
OneClickChat
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   OneClickChat offers a complete online sales and customer service solution for e-commerce web sites, helping organizations to increase their revenue and improve the productivity of the sales and customer service teams. Using OneClickChat, organizations can communicate live with their web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships. OneClickChat Benefits - Increase your online revenues by chatting with your web site visitors and converting them to loyal customers; - Increase your order sizes by helping your customers find the items they want and cross-selling related products; - Increase your customers loyalty and confidence by showing them that a live operator is just a click away; - Increase your customers satisfaction by offering shorter waiting times and immediate answers to their questions;
CommercialPlateform(s): WindowUpdate: 11/15/200Vistor Rating: 1Rating: 1
CRMdesk
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   CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers. The system is deployed as a cost-effective hosted solution, so it won't require big investments. You will never have a headache with all the technical problems like security, reliability and maintenance again.
CommercialPlateform(s): n/aUpdate: 11/15/200Vistor Rating: 2Rating: 1
ARH Live Support Hosting
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   Live support hosting for your website, for just $3 per month (introductory offer!) Tons of features, including a modifiable header and footer!
CommercialPlateform(s): LinuxUpdate: 11/15/200Vistor Rating: 2Rating: 1
Global Site Support
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   Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
CommercialPlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 1Rating: 3
SiteChatter LIVE HELP Solution
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   Give better customer support with Sitechatter Live Help Software. Initiate Chat with your web site visitors. Push images and web pages directly to their desktop. Unlimited support reps, unlimited chats for the same low monthly fee. SiteChatter Live Help Solutions will install and configure for you.
CommercialPlateform(s): Linux,Window,FreeBSDUpdate: 11/15/200Vistor Rating: 2Rating: 2
HostedLogic: PerlDesk Help Desk Hosting
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   HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
CommercialPlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 1Rating: 1
Live2Support
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   Add Live chat for help & support. Real time visitor monitoring, proactive chat invitation, hits counter and hit log analysis, 1operator multiple chat, chat transfer, typing status with country information
CommercialPlateform(s): n/aUpdate: 11/15/200Vistor Rating: 2Rating: 2
FAQ / Contact Us Page
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   Create a free remotely hosted FAQ (Frequently Asked Questions) page for your website that also includes a Contact Us form for users to fill out to ask you questions.
Plateform(s): n/aUpdate: 11/15/200Vistor Rating: 1Rating: 2
Suggestion Box - Powerful Online Solution
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   Are you taking advantage of suggestions from your employees and customers? With eSuggestions you will save time organizing valuable suggestions by allowing employees to log in and rate suggestions in addition to commenting on whether they are worth implementing or not.
Plateform(s): n/aUpdate: 11/15/200Vistor Rating: 1Rating: 2
FREE! QuickBEEP’s Real-time Live Web Site Chat!
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   Add FREE real-time chat to your web site at NO CHARGE! Offer your customers the opportunity to complete a sale by getting the information they want and need to buy your products when they are ready! Provide the QuickBEEP fully-functional live customer support chat service to your web sites visitors so you never have to lose another sale again! With QuickBEEPs Live Chat you can engage your potential customers before they leave your web site! Quickly and easily get QuickBEEPs Live Chat on your web site and start engaging your web sites visitors anytime from anywhere. Its FREE and FUN! No obligation and NO CHARGE! TRY IT NOW!
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 4Rating: 3
Velaro Live Help and Realtime Visitor Monitoring
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   With Velaro you can chat with your customers and web site visitors in real-time using our live chat service. You can also monitor your web site visitors in real time, add integrated surveys to your website, and view comprehensive web site traffic analysis. Velaro's hosted solution is used on hundreds of web sites, and has been providing customers with comprehensive, proven, and reliable web based chat for over five years.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/15/200Vistor Rating: 1Rating: 2
Live Support Person
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   A multi-user, multi-operator, multi-department live support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators.
Plateform(s): Linux,Window,FreeBSDUpdate: 11/16/200Vistor Rating: 4Rating: 2
Hostik Live Chat Services
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   Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 11/16/200Vistor Rating: 1Rating: 3
HelpDesk Connect
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   Feature packed web based help desk. - Bulletin board style communications - File attachments - Email based ticket submission with support for html-only messages and multiple file attachments - Intelligent ticket routing using departments and 4 tiers escalation model - Customer database for easy tracking of customer details like contact info or service options - Multilingual interface - Free trial
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 1
iHelp
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   iHelp - online sales and customer support for your web site iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships How iHelp works for your web site operators - The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages. - The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance. - The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference. How iHelp works for your web site visitors - When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages. - A new chat window will open on the visitors browser, and one of the web site operators will be notified of the visitors chat request. - If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message. Start using iHelp in three easy steps - Register for an iHelp account and receive a 30 days free trial period; - Login to your iHelp account to copy the iHelp HTML tags in your web pages; - Install the iHelp Operator application to answer chats and manage visitors;
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 2Rating: 2
Dapper Desk Online Help Desk
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   A customizable hosted customer support service. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable. Supports unlimited techs/admins and customers. Dapper Desk will page you when new tickets are entered into the system. Older tickets are archived and viewable by customers and admins/techs. Custom autoresponse messages save your techs time. FAQ software provides your customers with answers to their questions. 11 different themes provided or customize your own theme. Works in a web browser, no software to download. Hosted on our network - easy access.
Plateform(s): LinuxUpdate: 11/16/200Vistor Rating: 2Rating: 1
UserInteract Live Support
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   UserInteract Live Support enables operators the ability to chat directly w/ visitors. Operators can monitor support calls & visitors directly from their monitor screen. Extensive visitor details: -Traffic history -History of support sessions. Initiate chat sessions (2 types!): -Force open chat sessions w/ visitors -Invite visitors to chat Provide live support on: -E-mails, auctions, multiple websites Custom: -Chat screen logos -Online/Offline status icons -Chat greetings -Canned messages Lots More! Create an accnt for Free!
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 4Rating: 3
Web-based CRM
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   Sohodo CRM is a complete CRM (Customer Relationship Management) solution that enables businesses to manage marketing campaigns, email marketing, email campaigns, lead generation and demand generation, track campaign success, manage sales opportunities, and support tracking for customer issues.
Plateform(s): Window,Sun Soloris,OtherUpdate: 11/16/200Vistor Rating: 3Rating: 1
Live2Help Customer Support Solution
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   Live2Help is a real-time chat program written in PHP and JAVA Script that allows you to interact with your site visitors, offering support and/or sales in real time through chat. When a visitor from your site needs help, he/she simply clicks on the operator online icon and a chat box will pop-up instantly or a leave a message box will pop-up if operator is offline... Live2Help is provided as an Application Service Provider (ASP) solution, it is completely web based. No downloads or any installations are required either by your website visitors or by your operators.
Plateform(s): Linux,Window,OtherUpdate: 11/16/200Vistor Rating: 4Rating: 1
LiveChatNow!
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   Feature: Pull, Leave & Transfer Visitors between operators; Real Time Monitoring; Built in Browser (easy integration with your website); Push Page, Push Image; Follow Me; Canned Answers (Preset Text and HTML); Audio Alerts; No plug-ins or Java VM required; Clocks; Works Everywhere.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 2
LIVE TechSUPPORT
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   LIVE TechSUPPORT allows you to interact effortlessly with your websites visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 2
Live2support
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   Live2support is a CRM solution for one to one live chat with availability status and real time visitors monitoring. Website access static and analysis. No software download. Provide support/sales from anywhere and any computer. Push Pages, Predefine responses, Chat Transcripts, Multiple Chat Session. Administrative functions – operator setup, chat transcript management lots more. Can be integrated in less than 30 minutes.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 4Rating: 1
Live Representative
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   Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 2
Live Representative
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   Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 4Rating: 3
Marshelp
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   Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 1
Wcws Live Helper
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   A fast and easy way to enable Live Support on your site. You simply copy and paste simple HTML code directly into your webpage's and begin providing Live Support.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 4Rating: 1
ActiveReply
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   ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 1Rating: 1
HumanHelp
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   HumanHelp allows you to monitor and interact with visitors on your website. Features: visitor monitor, report generator, instant messaging, rapid responses, audio/video integration, email checker, customizable interface, integrated support. Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 4Rating: 1
ConverseLive
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   Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 1Rating: 1
WebSupportLive.Com: BizCHAT
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   WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 1Rating: 2
Omnistar Live Customer Support Manager
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   Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 2Rating: 1
Xencoders ChatAnywhere
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   ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 1Rating: 2
myKB.com
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   myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 3Rating: 1
Aczena SiteChat
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   Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 2Rating: 1
Get1on1
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   Get1on1 offers a live customer chat service for your web site. You can simply add a button lablled "click here for live customer support", which your web site visitors can click to launch a text chat conversation with a live customer service representative. There are no downloads - your browser acts as the operator control panel. Available in a free version and a paid version.
Plateform(s): n/aUpdate: 11/16/200Vistor Rating: 2Rating: 1
Crafty Syntax Live Help (CSLH)
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   Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include eiter text based database or Mysql database, chat notification, user is typing message, multiple chat sessions and multiple operators. features: Operators can monitor the webpages that are being visited Operators can chat with multiple clients at once. Track Referrer URLs Canned responses (w/ option for user-specific) pushing of HTML and URL messages to Client. Ability to have visitors leave a message if no one is online to help No database Required (Can use EITHER a text database or MySQL ) Favorite Image option that allows Visitors to choose images that they like and create their own gallery of favorite images. Is FREE and open source code. upgraded to newer versions without loosing information.
freePlateform(s): LinuxUpdate: 2/16/2007Vistor Rating: 2Rating: 2
SiteChat Pro
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   Site Chat Pro is a professional customer support system that is capable of supporting unlimited support representatives, lets you to have unlimited chat sessions, canned responses and commands, ability to push web pages and images, provides you with reports regarding the chat session, allows you online customer to leave a message when the support representative is offline and has many other features.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 3Rating: 2
HelpDeskOnline.Net
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   Fully automated Web based help desk service. Some of its features include chat style comments to facilitate internal correspondence, automated FAQ maintenance, unique ticket number assigned to every request, and many many more. No downloads. No software to install. Register, review default settings, copy & paste html CODE. Notification given once the request is posted. Serve first 20 requests for free, no credit card required or obligation to purchase.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 1Rating: 2
HumanHelp
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   Human Help allows you to monitor and interact with visitors on your website. It features include Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees. It easily integrates into your existing web site. It is also is the perfect online customer service solution for small businesses.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 2Rating: 2
ChatLive121
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   This two way online communication supports text based messaging to contact each other in real time. All product info such as price, requirements, pictures, description etc., can be shown to the customers using seperate windows. Transcript of dialogue can be sent to the customers through email on request. Reports can be made in real time about operator performances including timing, number of customers they attended etc., Through admin area operator session can be controlled. A custom library can contain stored messges, links to support customers instantly.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 2Rating: 3
AIMpromote - Generate More Leads and Increase Sales
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   Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary • Instantly update forms on all sites with a single click • Complete visitor tracking for every site • Generate reports on a single site or for all sites cumulatively • Automatically create perfectly optimized promotional sites... Detailed Reporting Features: • Which campaigns are producing phone calls • Which campaigns are producing feedback submissions • How much revenue each campaign has produced • Actual Return-on-Investment (ROI) for the campaign • Number of leads closed • Number of leads in-progress • Number of possible sales lost • Non-qualified leads handled... Also included are complete Customer Relationship Management features (CRM), automatic promotional website generation, data mining, and more. Sign up for a free 14 day full featured trial!
commertialPlateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 2/16/2007Vistor Rating: 3Rating: 2
SupportClient
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   SupportClient is a Customer Relations Management (CRM) solution for small to large businesses, eliminating the burden of outdated email based customer service for online companies. And no more spam in your inbox. Improving communication saves money Full message threading between you and your customers eliminates confusion, repetition and misinformation, primary roadblocks to efficient customer service.
commertialPlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 2Rating: 3
LivePerson Service Edition
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   This web based remotely hosted application offers lot of customer service solutions to increase your sales, productivity and customer responsiveness. Gives many features to service reps to handle customer problems. Administrator can allow operators to chat with many. Common questions can be answered via FAQ, knowledgebase. Database helps to track chat conversation with details. Chat text can be formatted and can be checked for spelling. Visitor info can be got in detail about repeated visits, high profile etc.,
commertialPlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 3Rating: 3
Help Meister
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   This is more useful for intranet based applications and website owners can get more benefits using this application. A Pop-up can be shown with the help instruction and user can request help in many ways and the displayed help info can be printed. Supports keywords with help requests and many more features make this help management software more effective one.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 1Rating: 3
TalkLive121
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   This powerful customer support software helps to contact clients, customers, visitors and others over telephone in the call centers, web based systems. Email features is also included to send follow-up notes, product catalogues etc., to the customers. Call report features helps to analyze call logs, timing, customers location details, missed calls, etc., Customers who are waiting for answers can be redirected to sales page that contains more products, offers etc., Phone calls from an IP address can be blocked. No-hold feature helps to save your customers money and time.
freePlateform(s): n/aUpdate: 2/16/2007Vistor Rating: 4Rating: 3
KariChat: live chat for sales and support
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   Karichat is a full featured live customer support application that enabled you to chat with your visitors and provide assistance easily and fast. KariChat is totally hosted, and requires nothing but a flash-enabled browser for the webmaster as well as for the visitor. KariChat is based on RTMP (real-time messaging protocol) which means no page refresh. Signup now for the free trial and check it out.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 2Rating: 2
ProvideSupport: Live Chat and Website Monitoring solution
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   Live Chat and Website Monitoring solution for customer support enabling online communication with your website visitors. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, create multiple departments, use canned answers, save chat sessions logs, view visitor's geo location, visited pages, IP address, referrer and more. Use web-based or Windows operator client. Customize the chat window with your company logo, system messages operator's photo. 10-day fully functional free trial.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 2Rating: 2
Support Me Angel - Live & Automated 24Hour Customer Service
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   Angel provides your website with a 24 hour live and automated virtual customer support representative to answer your customers questions in real-time.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 3Rating: 2
SMS Gateway CGI
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   SMS Gateway CGI is a Windows compatible script that allows you to receive text messages on your phone from your website. Your phone needs to have an SMS or shot message service feature.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 4Rating: 2
Whiz-Ticket
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   Whiz-Ticket is a multi-platform compatible program that can be setup and ready to use in a few minutes, interactive mail support system with automated tracking numbers, e-mail notification, pre-shaped forms, simple reports divided into 'pending' and 'resolved' cases. Trial version free of charge. Licence version offers ontop: Priority ranking, customized forms, unlimited support requests/automated e-mails, multiple users, many unique layouts with individualized corporate identity and completely advertising free.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 3Rating: 4
Live Help, Live Support, Live Sales, Live Chat!
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   Live Help, Live Support, Live Sales, Live Chat! is a Windows compatible program that features: Live Customer Service Chat for your Web Site.
Plateform(s): Linux,Window,FreeBSD,Mac OSX,Sun SolorisUpdate: 5/30/2007Vistor Rating: 4Rating: 3
Sohodo
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   Sohodo is a multi-platform compatible program that is fast to implement, easy to use, easy to integrate, highly scalable, and customizable. Perfect for organizations, large or small, aiming to increase marketing effectiveness, boost sales, satisfy customers – all these while keeping operations costs at the minimum.
Plateform(s): Linux,WindowUpdate: 5/30/2007Vistor Rating: 4Rating: 4
Live Tech Support
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   Live Tech Support is a multi-platform compatible program that offers sales assistance in real time. Provides unlimited technicians and1000 MB of monthly bandwidth. Allows unlimited clients and 24 hour activation delay.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 1Rating: 2
YourIT Help Desk
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   YourIT Help Desk is a multi-platform compatible quick solution to your computer and other IT-related problems and needs. Can cater to small, medium, and even large organizations. Has a flexible approach in providing IT support and consultancy.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 3Rating: 3
Live2Chat
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   Live2Chat is a multi-platform compatible program that lets you chat in real time with a customer support officer. Monitors web traffic, shows visitor info, has multiple support executives, with customizable options, proactive chat invitations, chat transcripts, push pages, canned responses, and easy navigation features.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 3Rating: 2
Human Helper
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   Human Helper is a Windows compatible program that allows your site visitors to only need to click one button to reach one of your company staff. HumanHelper is a great way to promote interactive communication in your website. Features text chat, real time traffic monitoring, web based administration, customizable button with status, hyperlinks and images, preset HTMLs, chat transcripts, and a lot more!
Plateform(s): WindowUpdate: 5/30/2007Vistor Rating: 2Rating: 3
Big Web Desk
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   Big Web Desk is a Windows compatible ASP solution that runs without any servers, software, or service packs. Also features advanced routing and reporting, service representative checkin/checkout, asset management, serial number entry, scheduled preventive maintenance, custom ticket fields, category reporting, knowledge base, and email parsing, among others.
Plateform(s): WindowUpdate: 5/30/2007Vistor Rating: 3Rating: 3
ExDesk Help Software
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   ExDesk Help Software is a Windows compatible program that requires no need for a server, database, operating system, or any desk applications. Can be accessed from anywhere via Internet. Also offers free ongoing support without long-tern binding contracts.
Plateform(s): WindowUpdate: 5/30/2007Vistor Rating: 1Rating: 4
Converse Live
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   Converse Live is a Windows compatible most cost effective, reliable, and user friendly online customer support applications in the industry. Provides real time interaction technology through text based chat. Offers 24/7 support, smart chat rejections, email signature, canned responses, and a lot more.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 3Rating: 2
LiveOperator
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   LiveOperator is a Windows compatible program that allows you to provide interactive assistance in real time. Can handle 25 departments, 25 staff, 25 POP email accounts, and SSL.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 2Rating: 5
Parature
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   Parature is a Windows compatible program that boasts of having greater functionality, modularity, and licensing flexibility than other services. Is easy to deploy, easy to use, easy to expand, and highly affordable.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 4Rating: 3
Bravenet Live Person
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   Bravenet Live Person is a Windows compatible fully integrated program with highly customizable features. Offers up to 40% off of regular prices, live keywords, website monitoring in real time, spell checking capabilities, pro active invitation, and LiveEngage.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 4Rating: 3
OmniStar Live Support Manager
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   OmniStar Live Support Manager is a Windows compatible program that enables real time communication with your website visitors. Features an internal knowledgebase that allows you to store info from your visitors; and contact management component that stores info in a searchable database. Lets you monitor requests using a system tray, push web pages to visitors, initiate chat with visitors, store canned responses, save chat transcripts, and transfer calls to other operators.
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 2Rating: 2
Xen Coders Chat Anywhere
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   Xen Coders Chat Anywhere is a Windows compatible program that lets you chat with your visitors, conduct a video conference, co-browse, and give web-based presentations – all without any additional software installations. Promotes customer support efficiency, low telephone costs, and increased interaction with visitors, and much more!
Plateform(s): n/aUpdate: 5/30/2007Vistor Rating: 4Rating: 2
Omnistar Live helpdesk support software
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   Omnistar Live is a dynamic helpdesk support software system that allows you to chat with all your web site visitors, log support issues in a web based ticket system and create a web based knowledgebase. Omnistar Live is also dynamic technical support software that can be used to manage technical support issues reported in any call center.
CommercialPlateform(s): Linux,WindowUpdate: 1/11/2008Vistor Rating: 4Rating: 5
Omnistar Live helpdesk support software
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   Omnistar Live is a dynamic helpdesk support software system that allows you to chat with all your web site visitors, log support issues in a web based ticket system and create a web based knowledgebase. Omnistar Live is also dynamic technical support software that can be used to manage technical support issues reported in any call center.
CommercialPlateform(s): Linux,WindowUpdate: 1/11/2008Vistor Rating: 2Rating: 5
Omnistar Live Customer Support Software
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   Omnistar Live is a live customer support software system that allows you to chat with site visitors, log support issues in a help desk and create a knowledgebase of information. Omnistar Live is also a dynamic call tracking software solution that can be used to manage support and sales issues reported in any help desk call center.
7.1Plateform(s): Linux,WindowUpdate: 1/15/2008Vistor Rating: 2Rating: 1
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